I needed some electrical outlets replaced. Rick was able to squeeze me into his schedule as we had lost all power to 1 room. He explained to me why we were unable to do the repair ourselves, and also explained to my son when he got home. Very helpful. During the process, he advised us that the prior owner had incorrectly wired one of the outlets and it would need to be repaired to be brought to code. He advised me of the cost. As I am currently on a tight budget, he gave me an option on the repair. He was very professional, even called to see if it was okay to arrive earlier that the anticipated time. Once I have some more money, I will be hiring him to do additional work and/or repairs. He did not treat me any different than my son (I have had experiences in the past with contractors talking down to me as a was a female that didn’t understand anything). I respect that and this along with his work, professionalism and attitude, he’s now in my Rolodex and has been recommended to friends.